Fulfillment & Shipping Policy
Placing an Order
All purchases made on our website will be processed the same day when placed by 2 pm PST. After that, purchased items will be processed the next day.
Books and other products purchased are fulfilled within 1 to 3 business days and shipped via USPS. Tracking numbers will be sent as soon as we are able to ship your order. Please ensure that your shipping information is correct to avoid a delay in your order’s delivery date.
If you desire expedited shipping, please contact us and we will be happy to entertain your request.
Digital Download Policy
Our digital download eBooks are for the private, noncommercial use of the original purchaser only. The eBook may not be stored electronically in a publicly accessible location or transmitted electronically. The images, design, and other aspects of our books are copyright © Kids Rock Publications dba The Adventures of Miles and Freeway. No part of this eBook may be reproduced in any form.
Return Policy
We are proud to offer our books and other products unconditionally and stand by their quality. Please understand our eBooks are not eligible for returns. If for any reason a book or other products (excluding eBooks) needs to be returned, they must be unused, in the original condition and packaging, and undamaged. Prior approval is required before returning any merchandise. Please contact us and will be happy to entertain your request.
Shipping charges are not refundable and return shipping is the responsibility of the purchaser.